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Getting Started

Not sure where to begin?

ACL funds two national hotlines to connect people to local services and other resources.  

The Eldercare Locator connects older adults and caregivers with trustworthy local support resources, including meals, home care or transportation, or a caregiver needing training, education or a break from caregiving responsibilities. Visit www.eldercare.gov to browse local resources. Monday-Friday, from 8 a.m. to 9 p.m. (Eastern), you also can speak or chat with a specialist (a human, not an AI bot). VIsit the website to access chat or call 800-677-1116 to speak with a specialist.

The Disability Information and Access Line is a national hotline connects disabled people to a broad range of local services to support community living.  These include transportation, housing, legal assistance, assistance with Medicaid redeterminations, and more.  You can browse local resources 24/7 via DIAL’s web page. Monday-Friday, from 8 a.m. to 9 p.m. (Eastern), you also can chat live with a specialist and access American Sign Language interpretation via the website or call 1-(888) 677-1199 to speak with a specialist. This video provides an overview of the hotline.

The Disability Information and Assistance Line 

In every state and territory, ACL funds aging and disability organizations that can help.

Aging and Disability Resource Centers can provide information about the full range of available options; provide objective advice, counseling and assistance to help you make informed decisions; and help you access public and private programs. ADRCs provide unbiased, reliable information, and counseling to people with all levels of income. 

Area Agencies on Aging, often referred to as "Triple As," coordinate and offer services that help older adults remain in their homes, if that is their preference, aided by services such as home-delivered meals, homemaker assistance, and whatever else it may take to make independent living a viable option.for them and their loved ones.

For people with disabilities of all ages, Centers for Independent Living (CILs) are another great first stop. These community-based centers are run by and for people with disabilities and offer a broad range of services to empower people to live independently, fully integrated in their communities. This interactive map provided by ILRU (Independent Living Research Utilization) can help you find contact information for your local center. 

 

Note: "Aging and Disability Resource Center," "Area Agency on Aging," and "Center for Independent Living" are all general terms, and the actual names of these organizations may vary.


Last modified on 10/17/2024


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