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New Business Acumen Toolkit Module

June 21, 2019

The HCBS Business Acumen Center has released the second module of their toolkit:  “Disability Network Business Strategies: A Roadmap to Financial and Programmatic Sustainability for Community-Based Organizations.” This resource is a “how-to’ guide designed to help Community-Based Organizations (CBOs) evaluate, plan, develop and implement strategies to help build and sustain their organizations in various business climates. ​

The first module, "Step 1: Prepare. Understand the Business Environment and Your Place Within It" provides guidance to CBOs serving people with disabilities on the information, data and people needed to inform the development of their strategic plan. This module will help the CBO identify and/or refine their vision and mission; conduct an environmental scan and strengths, weaknesses, opportunities and threats (SWOT) analysis; and identify champions. This user-friendly resource includes a collection of templates that CBOs and their teams can use to document their findings and ideas.

The second module, "Step 2: Plan. Use Business Intelligence to Build the Strategic Plan for your Organization" provides guidance to CBOs serving people with disabilities on how to analyze, prioritize, and organize the information and data collected in "Step 1: Prepare. Understand the Business Environment and Your Place Within It." This module will help CBOs integrate the data collected from their environmental scan and strengths, weaknesses, opportunities and threats (SWOT) analysis so that they can identify goals, priorities, and strategies for their organizations. This user-friendly resource includes a collection of templates that CBOs and their teams can use to identify strategic priorities and potential strategies, evaluate return on investment, compare various priorities, develop strategic and operational plans, and track the communication of those plans.

Access the both modules of the toolkit.

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Learn more about the HCBS Business Acumen Center. This effort is led by NASUAD in partnership with national organizations and funded through a grant from the Administration for Community Living.

Learn more about ACL's Business Acumen Initiative to help states and community-based organizations build networks and respond to delivery system changes, including technical assistance, building business capacity for successful contracting with integrated care entities, and developing pathways to sustainability.


Last modified on 05/14/2020


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